Warranty / Freight Claim
Thank you for your interest in the products and services of Modern History.
This Limited Warranty applies to product, and only for products, purchased from Modern History. What does this limited warranty cover? This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, Modern History will repair, replace, or review local quote, on products or parts of a product that proves defective because of improper material or workmanship, under normal use. What will we do to correct problems? Modern History will either review and approve local quote or repair the product at no charge, using new or refurbished replacement parts. How long does the coverage last? The Warranty Period for product purchased from Modern History is 365 days from the date of purchase. What does this limited warranty not cover? This Limited Warranty does not cover any problem that is caused by: conditions, malfunctions or damage not resulting from defects in material or workmanship. What do you have to do? To obtain warranty service, you must first contact us via phone or e-mail with images to determine the problem and the most appropriate solution for you.
Items cannot be returned without prior approval from Modern History.
Returned items may be subject to a 25% re-stocking charge.
Factory credit will only be issued after returned items are received and inspected in undamaged condition.
Please contact your area sales representative for process instructions.
FREIGHT DAMAGE: Shipment of all merchandise is at the purchaser's risk; our responsibility ends on delivery of the merchandise to the carrier in good condition. No goods are returnable for any reason without our authorization.
TRANSPORTHTION CLAIMS: Goods become property of the purchaser on delivery to the carrier; refusal to accept merchandise from the carrier because of damage or shortage does not relieve the purchaser of responsibility for payment, and for placement of claims in proper manner. Any damage or shortage must be noted on the freight bill before signing it. Immediately after receipt, open carton, inspect for concealed damage. If damage is found, notify delivering carrier at once, within 15 days of receipt of goods, so claim can be made. Thank you in advance for your time and consideration. We look forward to satisfying your furniture needs. We are always at your service.